Privacy Policy

Information we collect

We collect the information you choose to provide through our contact form: your name, email address, company (optional), country (optional), enquiry type and message. We also collect limited technical and usage information through website analytics, where you have consented to it.

Why we collect it and how it is used

Contact-form information is used solely to read, respond to and follow up on your enquiry, and to keep a record of business correspondence. When a form is submitted, the details are stored in our website database and an internal notification email containing your submission is sent to info@pharmahealthcare.com so that our team can respond.

Analytics information is used in aggregate to understand how the website is used and to improve it. We do not use your information for advertising, and we do not sell personal information.

Service providers

Your information may be processed on our behalf by the providers we use to operate this website — including website hosting, database storage, email delivery and analytics. These providers process the information only to provide those services to us. Some may process data outside your country, in which case appropriate safeguards apply.

Google Analytics

We use Google Analytics 4 to understand how visitors use the website, such as which pages are viewed and how visitors navigate between them. Analytics is only loaded after you have given consent through our cookie banner, and you can change or withdraw that choice at any time. See our Cookie Policy for details.

How long we keep information

We keep contact-form submissions only for as long as needed to deal with your enquiry and to maintain a reasonable record of related business correspondence, after which they are deleted or anonymised. Where we are required to retain information for legal or accounting reasons, we keep it for that period only. Analytics data is retained in line with the standard retention settings of the analytics service.

Your rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, to receive a copy in a portable format, and to withdraw consent where our use relies on consent. You may also have the right to complain to your local data protection authority.

Contact us

For any privacy question, or to exercise your rights, contact us at info@pharmahealthcare.com.